Responsible Gambling at bet7games — Play with Control and Safety

Playing at bet7games — whether you're betting on the Brasileirão Série A on a Saturday night, spinning the reels on an award-winning slots provider, or watching a UFC fight with a live bet running — is a form of entertainment. Just like going to the movies, subscribing to a streaming service, or attending a concert: it has a cost, it brings enjoyment, and it's part of the everyday leisure of millions of adult Brazilians.

Responsible gambling means keeping this activity in its proper place: entertainment. That means betting with money you can afford to lose without affecting your basic needs, setting a time limit and a budget before you start, and never using gambling to try to solve financial or emotional problems. When gambling stops being a leisure activity and starts taking up space it shouldn't, real problems arise — and bet7games takes that seriously.

Bet7games was built on the conviction that a well-informed player with real control in their hands is the foundation of a healthy and lasting relationship between the platform and its users. That is why we invest in concrete self-management tools, in transparent communication about the risks of gambling, and in human support available 24 hours a day for any difficult conversation a user needs to have.

This document covers everything bet7games offers in terms of responsible gambling: the tools available in your account dashboard, the warning signs every player should know, a simple self-assessment to evaluate your relationship with gambling, and free support resources available in Brazil. Read it carefully — and if anything here resonates with your own experience, act now.

Bet7games provides four control tools directly within the account dashboard — no need to contact support to activate any of them. The goal is to keep control in the player's own hands, accessible whenever they need it, including on mobile.

The tools are designed for different levels of need: from players who simply want to set a monthly betting budget, to those who recognize they need a permanent break from the platform. None of them require justification or approval — just go to your account settings and activate.

All of bet7games' responsible gambling tools are located in the account settings panel. The path is the same regardless of your device — mobile, tablet, or desktop.

The line between entertainment and a problem can be hard to see from the inside — especially because it shifts gradually and almost imperceptibly. Knowing the warning signs is the first step toward acting before things get worse.

Bet7games encourages its users to watch for the following patterns:

• Gambling with money set aside for bills, food, rent, or other basic needs;
• Regularly depositing more than planned — whether via Pix, bank slip, or card;
• Trying to "chase losses" by placing larger bets in an attempt to win back what you've lost;
• Lying to family members or friends about how much time or money you are spending on betting;
• Feeling anxious, irritable, or restless when you are unable to gamble;
• Using gambling as a way to escape emotional, financial, or personal problems;
• Continuing to play even after deciding to stop, repeatedly;
• Neglecting work, academic, or personal responsibilities because of gambling;
• Borrowing money — from people or on credit — specifically to place bets;
• Feeling that betting on bet7games occupies your thoughts so frequently that it interferes with your daily life.

If you recognize two or more of these patterns in your current experience, bet7games strongly recommends that you activate a forced break immediately and consider seeking professional support. Resources available in Brazil are listed in section 8 of this document.

Answer the questions below honestly — not for bet7games, but for yourself. There are no right or wrong answers, and no information is shared with the platform. The goal is to give you a clear picture of your current relationship with gambling.

Bet7games is a platform exclusively for adults aged 18 and over. Protecting minors is a responsibility the platform takes with absolute seriousness — not just as a legal requirement, but as an ethical commitment.

The measures bet7games has in place to protect minors include:

• Age verification at registration: date of birth and CPF are collected during registration and verified to confirm the user is of legal age before any deposit or wager is allowed;
• Identity verification (KYC): before the first withdrawal, identity documents are requested to confirm that the account holder is the person who registered and is 18 years of age or older;
• Automatic block: accounts identified as belonging to users under 18 are closed immediately, without exception, and all data is deleted in accordance with the LGPD.

For parents and guardians who share devices with underage children, bet7games recommends:

• Using a separate user account or private profile on your phone or computer when accessing the platform, to prevent your session from remaining open;
• Never saving your bet7games account password in a browser shared with minors;
• Enabling the parental controls available in the device's operating system to restrict access to betting sites.

If a parent or guardian discovers that a minor has created an account on bet7games, they should contact platform support immediately via the 24-hour live chat to arrange account closure and data deletion.

Responsible gambling at bet7games is not a checkbox in the website footer. It is an operational policy that shapes how the platform works, how support staff are trained, and how features are built. Some of the day-to-day practices that reflect this commitment:

• bet7games does not encourage "chasing losses": the platform does not send push notifications encouraging users to deposit more right after a losing streak. Marketing communications respect the user's usage history;
• Deposit limits are easy to lower, harder to raise: the asymmetry is intentional — lowering your limit takes effect right away; raising it takes 7 days. This protects users from themselves in moments of impulsivity;
• Support team training: bet7games support agents are trained to spot signs of problematic behavior during chat conversations and to refer users to support resources in a respectful, non-judgmental way;
• No pressure to stay: self-exclusion is a user right, and bet7games makes that process as straightforward as possible. There are no bureaucratic hurdles, no forced cooling-off periods, and no retention attempts when a user decides to leave;
• Clear information on risks: all bet7games marketing materials include a notice that the platform is intended for users aged 18 and over and that gambling involves real financial risk.

Bet7games understands that a player who gambles responsibly — within healthy limits and for genuine enjoyment — is a player who will stick around for the long haul. There is no real conflict between business and responsible gambling; in fact, the two go hand in hand.

If you or someone you know is struggling with gambling-related issues, free and accessible support resources are available throughout Brazil. bet7games actively encourages the use of these resources — without stigma and without shame.